Pudu33 is committed to protecting the privacy and personal data security of every member. This policy explains how we collect, use, store, and protect your information.
Six core privacy protection principles we practise every day
All data transmitted between your device and pudu33 servers is protected with 256-bit SSL/TLS encryption. Your personal and financial information is never sent in plain text.
Personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel may access sensitive player data.
Pudu33 has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit and express consent.
You have full control over your personal data. Update, review, or request deletion of your information at any time through our support team.
The pudu33 Privacy Policy is prepared with reference to Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable data protection legal requirements.
In the event of any data security breach affecting your information, pudu33 will notify you within the timeframe required by law.
You have legally protected rights regarding your personal data
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction at no charge.
Under certain circumstances, you have the right to request the deletion of your personal data from our systems.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
In certain situations, you may request that we temporarily restrict how we process your personal data.
Welcome to the Privacy Policy page pudu33. At pudu33, we understand how important your privacy is as a user of our platform. This document has been prepared to transparently explain how we handle the personal data you provide when registering, using our services, or interacting with the pudu33.app platform.
This Privacy Policy takes effect alongside Terms and Conditions us and forms part of the agreement between you and pudu33. By using our platform, you acknowledge that you have read and understood the contents of this policy.
Note: This Privacy Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your privacy and handle your data with full responsibility.
Pudu33 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | Account verification & KYC |
| Contact | Email, phone number | Communication & support |
| Financial | Bank account number | Payment processing |
| Technical | IP address, device | Security & fraud detection |
| Usage | Game history | Service improvement |
Pudu33 uses collected personal data only for legitimate and necessary purposes. We do not process your data beyond what is required for the stated purposes. Key uses of your data include:
Pudu33 does not sell your personal data to any third party. However, in the course of our business operations, there are certain situations where your data may be shared with:
We share necessary data with third-party service providers who help us operate the platform, including payment gateway providers, cloud service providers, identity verification companies and gaming software providers. All partners are bound by strict data protection agreements and may only use your data for specified purposes.
Pudu33 may be required to disclose your personal data to authorities, regulatory bodies, or law enforcement agencies when mandated by law or court order. Such disclosure will be made only to the extent necessary.
Important: pudu33 will never disclose your account password to any party, including our own staff. We will never request your password via email or chat.
The security of your personal data is an absolute priority for pudu33. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, loss, destruction or accidental disclosure.
Key security measures we practise include:
Pudu33 retains your personal data for as long as your account is active or as long as necessary to provide services to you. Following account closure, we retain required data for a specified period to fulfil legal obligations, resolve disputes, and enforce our agreements. The minimum retention period is five (5) years from the account closure date in accordance with current legal requirements.
Pudu33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality and experience of the pudu33 platform.
The pudu33 platform is exclusively for individuals aged 21 and above. We do not intentionally collect any personal data from individuals under the age of 21. Should we discover that personal data of a child or underage individual has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.
If you have reason to believe that a child or minor has registered on our platform, please contact our support team immediately.
In operating the pudu33 platform, your personal data may be transferred to and stored on servers located outside Malaysia. In all such cases, we ensure that data transfers are carried out with adequate protections equivalent to the standards required under Malaysia's PDPA.
Safeguards we use for international data transfers include legally binding data processing agreements with all recipients of data outside the country, and ensuring recipient countries maintain adequate levels of data protection.
As a registered pudu33 player in Malaysia, you have the following rights under the Personal Data Protection Act 2010:
To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable time and no later than 21 working days.
If you have any questions, concerns or complaints regarding how we handle your personal data, please contact our Data Protection Officer via:
We are committed to resolving all privacy-related inquiries and complaints promptly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).
This Privacy Policy was last updated on 1 January 2026. We encourage you to revisit this page periodically to stay informed about how we protect your information.